customer
... by Erin Bonitto and Chris Bonitto of Gemini Consulting. Pictured here: Class members participate in a Customer Service in Long-Term Care exercise. ...
... re-enactments at fictional, “Happy Happy Nursing Home”.   Head, Hands, & Heart:  Tips for Communication & Customer Service with Elders A different type of “customer service” ...
... & Customer Service with Elders Making a Difference Every Day:  A Program for Nursing Assistants “I’m Just a Good-for-Nothing Old Man”:  Esteem-Building Approaches with Elders ...
... Length:  1 hour General Session:  Head, Hands, & Heart:  Tips for Communication & Customer Service with Elders Length:  1.5 -- 3 Hours General Session:  Positive Publicity ...

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Dementia Life Enrichment

While the search for an Alzheimer's cure continues, Life Enrichment Systems are serving persons with dementia today.


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Moments of Pleasure, Purpose & Peace


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Perspectives from Nursing Assistants


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Dementia Communication
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Erin Bonitto to
Present in London
July 2009

PRESS RELEASE
Erin Bonitto selected for IAHSA Internat'l Conf in London.

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